Information for Clients attending Woodlands for treatments
We are delighted to be welcoming you back to Woodlands and we wish to let you know about the safety measures we are putting in place for you.
We will be following our infection control and risk management protocols to keep both you and our staff as safe as possible.
Prior to attending your appointment at Woodlands we would like you to follow the information below. You will be asked to complete a questionnaire on arrival at Woodlands, to ensure once again that we keep both you and our staff protected as much as far as we can against Covd-19.
We would ask that you come alone to your appointment and arrive no more than 10 minutes early.
You will be provided with PPE where possible in respect of the treatment you are receiving.
We will be asking you to pay with bank transfer or credit/debit card when possible.
Our Woodlands therapists will be wearing PPE along with other members of staff.
Safe distancing will be in place according to our protocols and implemented where possible.
You must NOT attend for an appointment if:
- You are showing symptoms of the virus
- You are waiting for a COVID-19 test result.
- You have travelled from an area of high infection.
- You have had physical contact in the previous 14 days with someone who has tested positive for coronavirus.
- If you live with or are caring for someone who is under strict self-isolation instructions and received an NHS letter.
We would ask you kindly that when you arrive at Woodlands you follow the following protocols:
Please wash your hands on entering the building
Hand hygiene is essential to reduce the transmission of infection.
All visitors must decontaminate their hands by washing with antimicrobial soap and water for at least 20 seconds, taking care to systematically clean thoroughly especially under the fingernails and palmar creases.
As you are aware, the treatments we are delivering to you cannot be delivered whilst adhering to the 2 metre distancing rule but we can still abide by this when we are not delivering a treatment. It is important that you follow the safe distancing rule when and where possible.
Disposable, single-use tissues should be used to cover the nose and mouth when sneezing, coughing or wiping and blowing the nose – used tissues should be disposed of promptly in the nearest waste bin which will be lined and foot operated.
If you are receiving an aesthetic injectable treatment
In addition to treatment specific consent, we will ensure that you have complete and informed understanding of the potential impact that Covid-19 might have upon the treatment.
This will allow you and your practitioner to reach a mutual agreement in ‘weighing up’ risks and benefits to achieve and inform valid consent.
It is important that you understand the rationale for the various measures that are being taken, both by the practitioner and you as the patient, to minimise risk. This relates to both pre and post-procedural care and will further enable the practitioner/patient to take a broader and more informed approach to future decision making in relation to their health and wellbeing.
There is increasing evidence that dermal fillers given in the presence of a recent viral infection (or where a virus is caught after treatment) can increase the risk of delayed hypersensitivity reactions. This will be reflected in medical history taking and will form part of your understanding and consent.
It is particularly important that you understand that the measures taken above cannot completely remove all risk in relation to Covid-19. As such, you will have been provided with sufficient time to consider this fact prior to consenting and receiving treatment.
We have posters and signage to give visual reminders to continually wash your hands as staff and visitors move around the workplace, touching doors, handrails etc.
As you leave
Please make sure you thoroughly wash your hands as you leave and return home, keeping those family members that remain at home safe as safety to all is vital as we all try to return to some form of normality.
We will also be asking all Woodlands visitors to complete and sign this questionnaire.